Open to Global Opportunities

Hi, I'm Gourav Jain

I'm a |

17+ years scaling cloud-native distributed systems across Fintech, Travel, Logistics & E-commerce. AI-native strategist — Azure OpenAI, RAG, Agentic AI. Leader of leaders directing 40–100 engineers. Microsoft Azure MVP · Cloud Architect.

Delhi, India iOL — Sr. Eng. Manager & India Head Azure MVP
Gourav Jain
Azure MVP
AI-Native
100+ Org Scale
0+ Years Experience
0+ Org Scale
0 Countries
0+ Tech Articles
0+ Conferences

AI-Driven Engineering & Platform Leadership

Trusted advisor, pre-sales partner, and leader of leaders across Travel, Fintech, Logistics, Healthcare & SaaS

17+ years. Global impact. One mission.

Visionary engineering leader scaling cloud-native distributed systems across fintech, travel, logistics, and e-commerce. I direct 40–100 engineers, shape strategic roadmaps, own OKR/KPI execution, and translate C-suite vision into measurable revenue impact.

Currently Senior Engineering Manager & Head of Engineering (India) at iOL (Illusion Online), owning Wallet 2.0 and iOL Pay. AI-native strategist with Azure OpenAI, RAG, LLM integration & agentic systems — recognized Microsoft Azure MVP with 150+ articles.

Microsoft Azure MVP 2× Recipient · C# Corner MVP
Published Author "Understanding Azure: A Beginner's Guide"
Global Speaker 30+ conferences · Global DevOps Camp 2018 & more
Community Founder Microsoft & Cloud Enthusiasts Meetup — 500+ engineers
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+ Years
Experience
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+ Org Scale
Engineers Led
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Countries
Team Spread
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+ Articles
Published
PCI
-DSS
Certified
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% Uplift
via GenAI

Strategy, Scale & People

Translating C-suite vision into OKRs, platform modernization, and high-performing engineering organizations

Strategy & Execution

Platform strategy, build vs. buy, and aligning technology roadmaps to revenue growth and operational efficiency.

Platform Strategy & ModernizationAPI-First ArchitectureBuild vs Buy DecisionsTechnology RoadmapStrategic Goal TranslationOKRs / KPIsP&L & Revenue OwnershipBoard-Level Communication

Scale & Reliability

Scalable engineering foundations for millions of users at 99.9%+ uptime with security, governance, and agile delivery.

Scalable Engineering FoundationsScaling to Millions of UsersHigh-Growth Environments99.9%+ UptimeHigh-Performance Distributed SystemsData StewardshipSecurity & GovernanceTechnical Debt ManagementAgile ProcessesResource Optimization

Innovation & People

0-to-1 innovation, org design, and leader-of-leaders mentorship across distributed and remote teams.

0-to-1 InnovationMoonshot LabsDesign Thinking & UXOrg Design & ScalingLeader of LeadersMentoring Senior ManagersCareer PathingPsychological SafetyDistributed & Remote Teams

Technology Stack

Architecture, cloud, AI/LLM, and full-stack engineering across modern platforms

Architecture

MicroservicesAPI-First PlatformsDistributed SystemsEvent-Driven ArchitectureREST APIsGraphQLOAuth 2.0SOLIDDesign PatternsTDD / BDD

Programming

.NET / .NET CoreC#GolangPythonJavaScriptTypeScriptNode.jsNestJSReact.jsJava

Databases & Data Stores

SQL ServerPostgreSQLMySQLMongoDBCosmos DBEntity FrameworkTypeORMSnowflakeKafkaRabbitMQ

Cloud

Microsoft AzureAWSGCPKubernetes at ScaleDockerTerraformBicep

DevOps & CI/CD

Azure DevOpsJenkinsTeamCityCI/CD PipelinesGitHub ActionsSonarQubeOpsGenie

Observability

New RelicELK StackPrometheusGrafanaApplication InsightsKibana

AI & Emerging Tech

LLM IntegrationRAGAgentic AIAI AgentsGenerative AIPrompt EngineeringResponsible AIGitHub CopilotCursor AIClaudeChatGPTData ScienceML / AI

Languages & Frameworks

.NET / .NET Core (C#)95%
Golang85%
Node.js / NestJS / TypeScript85%
Python80%
React / Angular80%

Cloud & DevOps

Microsoft Azure95%
GCP / AWS80%
Docker / Kubernetes90%
CI/CD (GitHub Actions / Azure DevOps)90%

AI & LLM

LLM Integration & RAG90%
Agentic AI & AI Agents85%
Claude · Cursor · Copilot90%
Prompt Engineering85%

Tech Cloud

.NET Core Azure Golang Kafka PostgreSQL GCP NestJS Docker Kubernetes MongoDB Snowflake Terraform Bicep React AWS GraphQL RabbitMQ Prometheus Grafana LLM RAG Agentic AI Claude Copilot ChatGPT PCI-DSS New Relic

Certifications & Education

Microsoft Azure MVP
AI-100: Azure AI Associate (2021)
AZ-900: Azure Fundamentals (2020)
Exam 532: Developing Azure Solutions (2018)
MCSD · MCSA · MCT (2018–2019)
B.Tech, Computer Science — GGSIPU, Delhi (2010)

Professional Experience

17+ years building world-class platforms and engineering organizations across Travel, Fintech, Logistics & Commerce

iOL

Senior Engineering Manager & India Engineering Head

iOL (Illusion Online) — Dubai Sep 2025 – Present Travel & Fintech
Current

Multi-currency travel wallet (Wallet 2.0) and API-first payment orchestration (iOL Pay) driving 50%+ of company revenue across 6 countries.

  • Lead 35+ engineers; own technical roadmap for API-first microservices on .NET Core, Golang, multi-cloud (AWS/GCP) & PostgreSQL
  • Architected Checkout.com, Connex Pay, WEX, Citi, Revolut & Trip Link — B2B/B2B2C checkout, settlement & virtual card issuance
  • PCI-DSS certification end-to-end; institutionalized AI-native engineering — PR Review agents (-50% review time), automated engineering digest, unified observability (-60% incident investigation)
  • Automated Teams alerting: client-facing tickets 5,000+ → under 100; AI adoption (Claude, Cursor, Copilot) → 25% productivity uplift
  • Competency-based hiring → 35% efficiency gain; mentored leads and built career paths across distributed, remote teams
.NET CoreGolangAWSGCPPostgreSQLAgentic AIPCI-DSS
DEL

Senior Engineering Manager

Delhivery — India Nov 2024 – Sep 2025 Logistics & Supply Chain

India's leading logistics unicorn — scaled high-throughput payout, slot booking, and attendance platforms.

  • Directed 30+ engineers & 3 leads — scaled services +40%; ACKO integration & slot templating → 30% payout accuracy, 50% fewer escalations
  • CI/CD pipeline time -45% via build optimization, containerization & parallel execution (GitHub Actions, CI/CD pipelines)
  • Python 3.11 upgrade & infra right-sizing → 20% cost savings; sustained 99.98% uptime via Kibana, Slack & OpsGenie observability
.NET CorePythonReactJSAWSGCPKibanaGitHub Actions
NOV

Group Engineering Manager / Director of Engineering

Novo Jan 2023 – Nov 2024 Gurugram

US Fintech — cards, lending, payments & core banking contributing to 95% of $50M annual revenue at 99.99% uptime SLA.

  • Directed 47+ member org & 4 managers; debit/credit card features (Taktile, Lithic, Sardine, PPP, Twilio) → 25% faster time-to-market
  • Money movement platform on Golang, PostgreSQL & AWS with Python A/B testing; Wise, Mitek & Wausau integrations → 20% satisfaction, 35% onboarding lift
  • Shopify & Stripe integration → 212% user engagement; DevOps: monthly → daily deployments (60% faster releases)
  • Onboarding satisfaction 42% → 78%, churn -30%; scaled team 35% in 12 months via structured hiring & mentorship
.NET CoreGolangPostgreSQLAWSStripeShopifyELK Stack
BLD

Engineering Manager

Bold — United States Apr 2021 – Jan 2023 E-commerce & Shopify Apps

Payment services engineering and .NET Core platform modernization across 5 critical commerce services.

  • Led 15+ member team — 5 payment services (risk, subscriptions, notifications) on .NET Core, Java, React.js & cloud-native SQL
  • .NET to .NET Core migration; integrated Adyen, Stripe & Shopify payment gateways
  • SonarQube gates, New Relic observability & structured code review → 99.95% availability, 40% lower MTTR; mentored 3 engineers to senior roles
.NET CoreJavaReact.jsAdyenStripeShopifySonarQube
ENT

Senior Technical Lead / Technical Lead

Stryker · IGT · Fiserv · Nagarro · Xebia (McKinsey) Jun 2010 – Apr 2021 HealthTech · FinTech · Consulting

Enterprise engineering leadership across HealthTech, FinTech, gaming, e-commerce, and McKinsey consulting engagements.

  • Stryker: Led 10+ engineers; COVID-19 risk tool reduced clinical triage time 40%; knee-implant visualization POC (Unity 3D, Blender)
  • Xebia (McKinsey): Microservices platforms (.NET Core, Kubernetes) — 50% latency reduction, 55% faster deployments for McKinsey & Company
  • Microsoft Certified Trainer (2018–2019); author of 100+ technical articles; Microsoft Azure MVP
.NET CoreReact.jsKubernetesUnity 3DCI/CDMicroservices

Key Projects

Real-world platforms and systems delivering business impact at scale

Wallet 2.0 & iOL Pay
Fintech · iOL

Wallet 2.0 & iOL Pay

API-first multi-currency travel wallet and payment orchestration driving 50%+ of iOL's revenue. PCI-DSS certified with Checkout.com, Connex Pay, WEX, Citi & Revolut integrations.

.NET CoreGolangAzureAgentic AIPCI-DSS
Delhivery PMT Platform
Logistics · Delhivery

Delhivery Payouts & PMT Platform

Logistics-critical Payouts, Slots & Attendance platforms scaled +40% in performance. 45% faster CI/CD, 30% better payout accuracy, 99.98% uptime.

.NET CorePythonReactJSAzureGitHub Actions
Novo Banking Platform
Fintech · Novo

Novo Banking Platform

Core banking & payments powering 95% of Novo's $50M+ revenue at 99.99% SLA. Cards (Taktile, Lithic), money movement on Golang, Shopify & Stripe integrations (+212% engagement).

.NET CoreGolangPostgreSQLStripeShopify
COVID-19 Risk App
Healthcare · Stryker

COVID-19 Risk Assessment App

COVID-19 risk assessment tool reducing clinical triage time by 40%, plus a knee-implant surgery visualization POC (Unity 3D & Blender) adopted across surgical teams.

.NET Core MVCAzure SQLUnity 3DBlender
Understanding Azure Book
Publication

Understanding Azure: A Beginner's Guide

Published book on Microsoft Azure, alongside 100+ technical articles and 30+ conferences. Founder of Microsoft & Cloud Enthusiasts Meetup (500+ engineers).

AzureTechnical WritingThought Leadership
McKinsey Microservices
Consulting · Xebia

McKinsey & Company Microservices

Architected microservices platforms for McKinsey & Company — 50% latency reduction and 55% faster deployments using .NET Core, Kubernetes & SQL Server.

.NET CoreReact JSDockerKubernetes

View & Download CV

Get a full picture of my experience, skills, and achievements

Gourav_CV.pdf

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Let's Connect

Open to exciting opportunities, collaborations, and conversations about engineering leadership

Location

Delhi, India

Global Delivery

US · UK · UAE · Europe · Australia

Or reach me directly at gourav8jain@gmail.com