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Hi, I'm Gourav Jain

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Nearly 17 years building payments & fintech platforms. Director-scope leader reporting to the CEO — owning platform strategy, engineering budget (~$2M), and PCI-DSS / VAPT for platforms driving 50%+ of revenue. Scaled orgs to 80+ engineers. Microsoft Azure MVP (2018–2020).

Delhi, India iOL — SEM Global & India Head Azure MVP
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Gourav Jain
Azure MVP
AI-Native
80+ Org Scale
0+ Years Experience
0+ Org Scale
0 Engineers Now
0 Countries
0+ Tech Articles
About Me

Payments Platforms & Engineering Leadership

Director-scope leader owning platform strategy, budget, and compliance across Travel, Fintech, Logistics & E-commerce

Nearly 17 years. Global orgs. Revenue-critical platforms.

Director-scope engineering leader reporting to the CEO and Founder — owning platform strategy, engineering budget, and security/compliance for payments platforms driving 50%+ of company revenue. Scaled engineering organizations of up to 80+ through 4 managers across 6 countries.

Currently Senior Engineering Manager (Global) & Head of India Engineering at iOL, leading a 45-person org across India, UK, New Zealand, Poland, UAE & Pakistan. Own Wallet 2.0, iOL Pay & Treasury — processing $26M+ monthly rooms revenue. Spearheaded PCI-DSS & VAPT; Microsoft Azure MVP (2018–2020) with 150+ articles.

Microsoft Azure MVP 2018–2020 · 150+ published articles
Published Author "Understanding Azure: A Beginner's Guide"
Global Speaker 30+ conferences · Global DevOps Camp 2018 & more
Community Founder Microsoft & Cloud Enthusiasts Meetup — 500+ engineers
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+ Years
Experience
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+ Org Scale
Engineers Led
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Countries
Team Spread
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+ Articles
Published
PCI
-DSS
Certified
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% Uplift
via GenAI
Core Leadership Competencies

Strategy, Scale & People

Strategic engineering leadership — from technology roadmap and budget ownership to org design, compliance, and AI enablement

Strategy & Execution

Engineering strategy, technology roadmaps, build vs. buy, and executive stakeholder alignment on OKRs and platform modernization.

Strategic Engineering LeadershipEngineering Strategy & TransformationTechnology Strategy & RoadmapBuild vs Buy & Vendor ManagementExecutive & Board Stakeholder ManagementBudget Management & Resource AllocationProject & Delivery Management

Scale, Architecture & Compliance

Scalable systems and APIs with quality, governance, risk, and compliance — including PCI-DSS and VAPT ownership.

Scalable System & API ArchitectureQuality, Governance, Risk & CompliancePCI-DSS & VAPTOrganizational Design & Operating ModelCross-Functional Stakeholder Collaboration

People, AI & Innovation

People leadership, performance management, AI strategy, and automation excellence across distributed engineering orgs.

People & Organizational LeadershipPerformance Management & Strategic PlanningAI Strategy & EnablementInnovation & Automation Excellence
Technical Skills

Technology Stack

Architecture, cloud, AI/LLM, and full-stack engineering across modern platforms

Architecture

MicroservicesAPI-First PlatformsDistributed SystemsEvent-Driven ArchitectureREST APIsGraphQLOAuth 2.0SOLIDDesign PatternsTDD / BDD

Programming

.NET / .NET CoreC#GolangPythonJavaScriptTypeScriptNode.jsNestJSReactJSJavaASP.NET CoregRPC

Databases & Data Stores

SQL ServerPostgreSQLMySQLMongoDBCosmos DBEntity FrameworkTypeORMSnowflakeKafkaRabbitMQ

Cloud

Microsoft AzureAWSGCPKubernetes at ScaleDockerTerraformBicep

DevOps & CI/CD

Azure DevOpsJenkinsTeamCityCI/CD PipelinesGitHub ActionsSonarQubeOpsGenie

Observability

New RelicELK StackPrometheusGrafanaApplication InsightsKibana

AI & Emerging Tech

LLM IntegrationRAGAI AgentsGitHub CopilotCursor AICodexChatGPTClaudeAI-Driven Development

Languages & Frameworks

.NET / .NET Core (C#)95%
Golang85%
Node.js / NestJS / TypeScript85%
Python80%
React / Angular80%

Cloud & DevOps

Microsoft Azure95%
GCP / AWS80%
Docker / Kubernetes90%
CI/CD (GitHub Actions / Azure DevOps)90%

AI & LLM

LLM Integration & RAG90%
Agentic AI & AI Agents85%
Claude · Cursor · Copilot90%
Prompt Engineering85%

Tech Cloud

.NET Core Azure Golang Kafka PostgreSQL GCP NestJS Docker Kubernetes MongoDB Snowflake Terraform Bicep React AWS GraphQL RabbitMQ Prometheus Grafana LLM RAG Agentic AI Claude Copilot ChatGPT VAPT PCI-DSS New Relic Codex

Certifications & Education

Microsoft Azure MVP (2018–2020)
AI-100: Azure AI Associate (2021)
AZ-900: Azure Fundamentals (2020)
Exam 532: Developing Azure Solutions (2018)
Microsoft Certified Trainer (2018–2019)
B.Tech, Computer Science — GGSIPU, Delhi (2010)
Career Journey

Professional Experience

17+ years building world-class platforms and engineering organizations across Travel, Fintech, Logistics & Commerce

iOL

Senior Engineering Manager (Full Stack) & Head of India Engineering

iOL (Illusion Online) — Dubai Sep 2025 – Present Travel & Fintech
Current

Own Wallet 2.0 (VCC issuance, ledgers & settlement across 7 card networks), iOL Pay (Checkout.com & MPGS routing), and Treasury — platforms processing $26M+ monthly rooms revenue across ~160K room nights and driving 50%+ of company revenue.

  • Lead a 45-person engineering org across 6 countries (India, UK, New Zealand, Poland, UAE, Pakistan); report to CEO & Founder; own ~$2M annual engineering people budget
  • Driving cost-led Azure → GCP consolidation of the full payments estate with zero customer-facing downtime; native Gemini integration across DB, storage & services
  • Provider routing engine: Checkout.com, ConnexPay, WEX, Citi, ICCP, Revolut & TripLink — VCC success rates +15–20%; PCI-DSS & VAPT ownership (enterprise deals incl. Marriott → 50% better lead conversion)
  • GenAI (Claude, Cursor, Copilot): PR cycle time -25%; AI PR Review / Page Summary (-50%); Daily Digest agent (2+ hrs/day); incidents -60%; tickets 1,000+ → under 250
  • Competency-based hiring → 35% efficiency; Azure DevOps Wiki → 40% better cross-timezone collaboration
.NET CoreGolangAzureGCPPostgreSQLELKPCI-DSSVAPT
DEL

Senior Engineering Manager

Delhivery — India Nov 2024 – Sep 2025 Logistics & Supply Chain

India's leading logistics unicorn — payout, slot booking & attendance platforms serving a 150,000+ workforce behind ~2M daily shipments.

  • Directed 30+ engineers & 3 leads — scalability & availability +40%; ACKO integration & slot templating → payout accuracy +30%, escalations -50%
  • CI/CD execution -45% via build caching, containerization & parallel jobs (GitHub Actions, Azure Pipelines)
  • Python 3.11 upgrade & infra cost optimization → 20% savings; 99.98% uptime via Kibana, OpsGenie & automated incident response; onboarding time -50%
.NET CorePythonReactJSAWSGCPKibanaGitHub Actions
NOV

Group Engineering Manager

Novo — United States Jan 2023 – Nov 2024 Fintech

Built and led cards, lending, payments & rails — scaled from 3 to 80+ engineers through 4 direct-report EMs across Gurgaon, Ahmedabad & Bangalore, covering ~95% of $50M ARR.

  • Debit/credit card products (Taktile, Lithic, Sardine, PPP, Twilio) → time-to-market -25%; money movement on Golang, PostgreSQL & AWS
  • Wise, Mitek & Wausau integrations → satisfaction +20%, onboarding +35%; Shopify & Stripe → engagement +212%
  • Company-wide ELK / APM / OpsGenie observability — customer-facing tickets 5,000+ → under 100; onboarding satisfaction 42% → 78%, churn -30%
.NET CoreGolangPostgreSQLAWSStripeShopifyELK Stack
BLD

Engineering Manager (Full Stack)

Bold — United States Apr 2021 – Jan 2023 E-commerce & Shopify Apps

Payment services engineering and .NET Core platform modernization across 5 critical commerce services.

  • Led 15+ member team — 5 payment services (risk, subscriptions, notifications) on .NET Core, Java, React.js & cloud-native SQL
  • .NET to .NET Core migration; integrated Adyen, Stripe & Shopify payment gateways
  • SonarQube gates, New Relic observability & structured code review → 99.95% availability, 40% lower MTTR; mentored 3 engineers to senior roles
.NET CoreJavaReact.jsAdyenStripeShopifySonarQube
STR

Senior Technical Lead

Stryker — United States Feb 2020 – Apr 2021 HealthTech

Led 10+ engineers building high-performance .NET Core / ReactJS / Azure applications aligned to enterprise scalability standards.

  • COVID-19 risk assessment application and knee-implant surgery POC (Unity 3D & Blender)
  • CI/CD pipelines with Azure DevOps — streamlined deployment and release processes
.NET CoreReactJSAzureUnity 3DAzure DevOps
LEAD

Lead

IGT · Fiserv · Nagarro · Xebia Group (McKinsey) Jun 2010 – Feb 2020 Gaming · FinTech · Consulting

Enterprise engineering across gaming, payments, e-commerce, and McKinsey consulting — Microsoft Azure MVP (2018–2020).

  • Xebia–McKinsey (2018–20): Microservices on .NET Core, Docker, Kubernetes & SQL for distributed engineering teams
  • Fiserv (2013–16): Payments processing systems — foundation in fintech & payment technology
  • Nagarro (2016–18) & IGT (2010–13): Enterprise .NET platforms and high-volume transaction systems
.NET CoreDockerKubernetesSQLMicroservices
Featured Work

Key Projects

Real-world platforms and systems delivering business impact at scale

Wallet 2.0 & iOL Pay
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Fintech · iOL

Wallet 2.0, iOL Pay & Treasury

VCC issuance across 7 card networks, payment routing (Checkout.com & MPGS), and treasury money movement — processing $26M+ monthly rooms revenue. PCI-DSS & VAPT certified; Azure → GCP consolidation underway.

.NET CoreGolangAzureGCPPCI-DSSVAPT
Delhivery PMT Platform
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Logistics · Delhivery

Delhivery Payouts & PMT Platform

Payouts, slots & attendance serving 150,000+ workforce behind ~2M daily shipments. +40% scalability, 45% faster CI/CD, 99.98% uptime.

.NET CorePythonReactJSAzureGitHub Actions
Novo Banking Platform
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Fintech · Novo

Novo Banking Platform

Scaled engineering from 3 to 80+ across cards, lending, payments & rails (~95% of $50M ARR). Shopify & Stripe (+212% engagement); tickets 5,000+ → under 100.

.NET CoreGolangPostgreSQLStripeShopify
COVID-19 Risk App
Details
Healthcare · Stryker

COVID-19 Risk Assessment App

COVID-19 risk assessment application and knee-implant surgery visualization POC using Unity 3D & Blender.

.NET Core MVCAzure SQLUnity 3DBlender
Understanding Azure Book
Read
Publication

Understanding Azure: A Beginner's Guide

Microsoft Azure book (2017) and 150+ technical articles on Azure, DevOps, .NET Core & GenAI. Microsoft Azure MVP (2018–2020).

AzureTechnical WritingThought Leadership
McKinsey Microservices
Details
Consulting · Xebia

McKinsey & Company Microservices

Microservices platforms on .NET Core, Docker, Kubernetes & SQL for McKinsey & Company during the Xebia engagement (2018–20).

.NET CoreReact JSDockerKubernetes
My Resume

View & Download CV

Get a full picture of my experience, skills, and achievements

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Get In Touch

Let's Connect

Open to exciting opportunities, collaborations, and conversations about engineering leadership

Location

Delhi, India

Global Delivery

US · UK · UAE · Europe · Australia

Or reach me directly at gourav8jain@gmail.com